10Minutes on creating value from Global Business Services

January 2013
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Creating value from Global Business Services

At a glance

In 2013, company leaders are looking for value creation from their operations. To achieve this goal, organizations are moving beyond shared services and outsourcing to a Global Business Services (GBS) model. GBS helps provide those intangibles by focusing on customer needs and business strategy first and foremost.

In 2013, company leaders will be demanding more than ever from IT, human resources, accounting, and other internal services. Along with cost reductions, they're looking for value creation from their operations. To achieve goals like greater organizational flexibility, scalability, and innovation—along with requisite cost reductions—organizations are moving beyond shared services and outsourcing to a Global Business Services (GBS) model. GBS helps provide those intangibles by focusing on customer needs and business strategy first and foremost.

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