Operations Consultant (Associate level)

Position
Associate

Service
Advisory

Key Job Description

Client Service & Project Delivery Role

• Work closely with client’s users, stakeholders, and executives to gather the as-is processes, operations issues, performance matrix and related information
• Interview client’s users and executives to gather client’s requirements and collect facts
• Analyze client’s requirements from business and technology perspectives and translate them into application functionalities including user interface, workflow, business process management and reports
• Support the team to formulate solutions to address clients’ issues

Business development

• Help manage the relationship between the clients and PwC
• Support proposal development

Key Qualification

• Experience in working in a consulting company or in a internal process improvement unit of a large corporation for 3 years or above
• Degree qualified in Business, Technology or related discipline
• Understanding in Business Process Improvement / Re-Engineering, Logistics & Supply Chain Management, Change Management, Package Implementation
• Understanding of operating business model and processes as well as operations in one of the following industries: telecommunication, financial service, and manufacturing
• Demonstrated “Can-do” attitude and eagerness to learn
• Excellent analytical, problem solving, and problem identification skills
• Ability to work in a dynamic environment which requires greater flexibility and adaptability
• Ability to work independently or as a team and work well under pressure , time constraints and difficult situations
• Good relationship building, interpersonal, communications, and persuasive skills
• Exceptional verbal and written communication skills in English and Thai
• Ability to travel and work on overseas assignments