Performance Management

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Organizations struggle mightily to meld their strategic intent with their operations, leaving a gap between the strategy they develop and their ability to execute that strategy in day-to-day business. What's needed is a better capability to understand the pulse of the organization—not only what is going on financially, but also in terms of operations and compliance - actionable management information to guide their operational and financial decisions. Developing a strategic performance management approach drives sustainable performance by aligning the activities of the management team and employees with corporate strategy.

orporate Performance Management (CPM) is a framework that integrates strategy with business operations. It gives management a prospective and real-time picture of what is actually going on across the value chain and provides a robust platform to support future growth. It helps executives address the fundamental business questions of: How are we doing? Why? What should we be doing?

PricewaterhouseCoopers' holistic approach to CPM helps clients improve management information and prospective visibility through alignment of financial, operational and regulatory metrics that drive accountabilities, decision support and operational execution. With a focused and proven approach, we help clients with:
  • Planning optimization
    Improve the reliability and process efficiency of prospective information, including driver based budgeting and rolling forecasts.
  • CPM tool deployment
    Evaluate, design and optimize CPM tools and data models supporting planning, analytics and reporting (e.g., Hyperion, Cognos, Business Objects / Carthesis).
  • Dashboards, scorecards and KPI development
    Improve operational efficiencies through appropriate alignment of targeted metrics measuring the organization’s performance from customer, operational, organizational and financial perspectives.
  • Change management and organization elements
    Leveraging metrics and data to align compensation and rewards programs with corporate goals.