Technology, Information, Communication, Entertainment & Media

These days, a number of companiesare emphasizing the word“communication” in their businessnames, and do not considerthemselves just a telco or cablecompany anymore. This bringsa number of challenges and,of course, more intense competition,and pressure on margins andprofitability. Therefore, it is notsurprising that the most commonwords we hear every day are “costreduction” and “customer growth”.

We are witnessing the establishmentof a third mobile operatorin the Slovak market, and observingthe first signs of the impact it hason “communication” companiesin regard to innovative products,quality of service, and especially“time to market”.

Last, but not least, is the topicof regulation, which is still a majorissue. We continue to see strenuousefforts by Viviane Reding,the European Commission memberresponsible for Information Societyand Media, supportedby the European ParliamentCommittee on the Internal Marketand Consumer Protection, regardingthe influence on and reductionof customer prices.

Main Industry Issues

• Successful market and productstrategy.
• Is there any space for further growththrough acquisitions in Slovakia?
• How should we adjust to a worldof “convergence”?
• How should we internally managechange?
• How should we handle a large numberof internal projects at the same time?
• How should we reduce costsand optimize their structure?
• What can we do to serve ourcustomers better? Are we a customerfriendlyorganization?
• Is all the information on customersand product profitability that we needavailable to us?
• How should we make our offeringseven more attractive to our existingcustomers?
• What should our priorities regardingtechnology investments be?
• How should we improve our learningand educational programmes for staff?
• How should we recruit new high-qualitystaff and retain current staff?
• How should we motivate staff correctlyto meet corporate objectives?
• How should we ensure that ourcompany complies with the regulatoryframework?

We can assist with

• strategic consultancy on the directionof the company as a whole, a certaindivision of it, or a product
• managing projects or providingqualified resources for a certain periodof time
• reviewing and optimizing coststructures
• assessing profitability and submittingproposals for increasing it
• reviewing and optimizing workingcapital
• testing and improving customerservice processes
• advising you on various accountingand tax issues and solutions
• advising you on regulatory issues
• resolving disputes
• forensic and investigation services
• audit services
• advising you on state aid and EUfunds
• tax services and consultancy
• advising you on mergersand acquisitions, or valuationof the company
• revenue assurance
• establishing an internal audit functionor an independent assessment of itsactivities compared to best practice
• assessing the effective useof investments allocated for ITand infrastructure development