Enterprises need to use models that adequately capture how organizations actually function.
These days, a number of companies are emphasizing the word communication in their business names, and do not consider themselves just a telco or cable company anymore. This brings a number of challenges and, of course, more intense competition, and pressure on margins and profitability. Therefore, it is not surprising that the most common words we hear every day are cost reduction and customer growth.
We are observing the downturn impacts on communication companies in regard to innovative products, quality of service, and especially "time to market”.
Last, but not least, is the topic of regulation, which is still a major issue.