Consulting - Operations
Delivering competitive advantage through improved processes & systems
- Sustainable Cost Management - We assist you in reducing your operating cost base via improving processes
- Sustainable Chain Management - We help you improve your operational supply chain processes with a view to increased performance
- Customer Lifetime Value - We support you in implementing effective customer acquisition, penetration and retention strategies
- Customer Experience & Satisfaction - We advise you on how to align your product/services offers and channel interactions to maximize your customer satisfaction and retention
- Sales Excellence - We assist you to enhance and align customer-centric account management and sales force team structures, workflow processes, culture, incentives and measurement
- System/Process Improvement -We work closely with you in order to reduce operational costs and improve accuracy
- Project Management - We support you in all aspects of project management to ensure quality assurance for all sizes of projects
Contacts
- Stefan Vaduva
- Manager, Consulting
- Tel: +40 21 225 3967
- Dan Iancu
- Partner, Consulting
- Tel: +40 21 225 3929
