PwC's industry-specific digital solutions – on the Salesforce1 Platform

In an always on digital world, businesses across industries need powerful new ways to connect with customers and co-workers. They also need real-time access to useful information from anywhere, anytime, across any device.

Whether it’s on the fly insight into a customer’s purchase history, real-time information about new regulations affecting the financial industry, or collaborating about a medical condition during a patient visit – businesses can benefit from digital solutions developed specifically for their industries. To get the most out of technology, they also need proven business processes and reliable industry insight.

PwC’s Total Retail Clienteling and Wealth Management solutions are the first in a new suite of industry-specific digital capabilities, powered by Salesforce.com, that we will launch in 2014.

 
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PwC’s new industry-specific digital solutions, based on the Salesforce1 Platform and wrapped by our consulting services, help our vertical market clients strengthen their competitive advantage.

Developed for major markets including retail, financial services, health care and others, the customized solutions are uniquely developed to address the realities and pressures of each market.

Customized digital solutions for your industry

Our industry-specific digital solutions help empower businesses and employees to:

  • gain real-time insight into customers and prospects;
  • visualize relationships and collaborate with co-workers for up- and cross-sell opportunities;
  • obtain real-time information about business and regulatory issues;
  • translate insight into action with pre-built analytical capabilities and templates

The Salesforce1 Platform enables access anywhere, anytime, across any device. Our deep vertical market knowledge, Salesforce.com experience and comprehensive consulting capabilities help businesses get the most from their technology solutions.

PwC solutions powered by Salesforce.com

Retail: Total Retail Clienteling Solution

Today’s retailers need real-time access to customer information to make informed cross-sell and up-sell recommendations. They need to provide seamless interactions and experiences across multiple channels—including online, in-store, on mobile devices and via social media— to meet rising customer demands. PwC’s Total Retail Clienteling solution—powered by Salesforce.com—provides an integrated and personalized customer experience across store, social, and mobile channels. Available as a native iPad application, the solution also leverages the Salesforce1 Mobile App.

Financial Services: Wealth Management Solution

In today’s competitive environment, wealth managers and brokerage firms are continuously assessing opportunities to grow revenue and better manage costs and risks. With increased regulatory changes and clients demanding instantaneous access to information, wealth managers need to find new ways to stay competitive. Most importantly, wealth managers need greater visibility into existing relationships with prospects, clients and co-workers to increase up- and cross-sell opportunities. PwC's Wealth Management solution, powered by Salesforce and wrapped by consulting services, can help our wealth manager clients take their businesses to the next level.

Healthcare: Patient Portal Solution

With increasing complexities in the healthcare environment, healthcare providers need to access highly relevant and personalized information from anywhere, anytime, across any device. PwC will be launching its Patient Portal for the healthcare industry later in 2014.