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Communications Review, Issue 12, No 1
The theme of this issue is sustainability. With convergence causing a wave of revolution in services, platforms, technologies and business models, it is important to spend the time now determining what is needed to sustain growth in the years to come.
(3438 kB)
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Communications Review, Issue 11, No 3
The theme for this issue is Performance Improvement. Only by constantly seeking opportunities for improvement and incorporating the resulting benefits can communications businesses differentiate themselves in the eyes of today’s elusive, demanding customers.
(1600 kB)
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InfoComm Review, Issue 11, No 2
The theme for this issue is changing shape. The process of convergence around digital communications technology is driving rapid, pervasive change encompassing products, services, customers and regulation. Our articles explore how telecom operators are reshaping and restructuring their businesses to face this new reality.
(4400 kB)
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InfoComm Review - Volume 11 no 1
The theme of this issue of InfoComm Review is trailblazing. Telcos are entering uncharted territory as they move into execution mode for launching the converged "on demand" mass-market services talked about for years. We look at three areas--lifestyle media, fraud, and M&A--where telcos need to find and apply fresh thinking.
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InfoComm Review, Issue 10, No 3
The theme of this issue is aligning with customers’ needs and includes articles on revenue assurance, billing transformation, cultural change and an interview with the chief executive officer of AAPT, Jon Stretch, speaking on the importance of focusing on specific segments and services and winning market share, customers’ expectations, and opportunities and regulatory issues in Australia.
(3160 kB)
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InfoComm Review, Issue 10, No 2
This issue of InfoComm Review focuses on how telcos can safeguard existing assets. Article topics include: how to better manage cash flow and investment decisions; the need to change corporate culture, breaking down silos and becoming truly customer-focused; defending your network against a security breach; and an interview with Michael Fries, president and CEO of Liberty Global.
(1270 kB)
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InfoComm Review, Issue 10, No 1
The theme of this issue of InfoComm Review is uncovering unseen value. We look at two areas where telcos have already made considerable investments and can achieve greater efficiencies and identify opportunities for adding value to their operations. Also in this issue, an interview with Lee Hsien Yang, president and chief executive officer of Singapore Telecommunications Limited.
(451 kB)
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InfoComm Review, Issue 9, No 3
This issue’s focus, “Clearing the Hurdles,” recognizes that there are a number of industry changes currently underway that are requiring telcos to take decisive action.
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InfoComm Review, Issue 9, No 2
With the theme of 'Focus on the Customer' this issue serves as a vital reminder that regardless of new technologies and products, new business models or strategies, to be truly successful, telcos must know what their customers want, offer it at a competitive price, and earn their loyalty.
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InfoComm Review, Issue 9, No 1
With the industry on the verge of recovery, this issue focuses on how telcos can position themselves to compete successfully in a rejuvenated marketplace.
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InfoComm Review, Issue 8, No 3
The theme of this issue of InfoComm Review is a new perspective. As communications companies continue to struggle with the challenges of controlling costs and managing their businesses, we're seeing a rise in the hybrids of new approaches and old tried-and-true methods.
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InfoComm Review - Striking a Balance, Volume 8 No 2
The theme of this issue of InfoComm Review is striking a balance. As the mature telcos grapple with the costs of tracking and reporting the metrics demanded by regulators, wireless operators now face increasing regulatory controls.
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InfoComm Review - Taking control, Volume 8 No 1
The theme of this issue of InfoComm Review is taking control. After a couple of turbulent years, we think the telecom industry is in a good position to regain control of its own fortunes. However, some changes in strategy and focus need to be made.
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