Nowadays, an increasing tendency can be observed on the global market – the tendency to use outsourcing, offshoring and, more generally, to transfer accounting processes management to low-cost countries. This tendency can be also observed in Central and Eastern Europe, where highly qualified and talented, yet cheap, staff can be found. Our Poland-based PwC SSC/BPO Team for the countries of the region supports many international clients in establishing and running successful and cost-efficient offshoring operations.
We have completed the following key assignments for our clients:
- Reviewing the scope of commission; analysis and indications,
- Providing help, offering suggestions for choosing the provider of business processes outsourcing,
- Choosing a site for the service centre – country and city analysis,
- Establishing an office – space arrangement, finishing works in the office, project supervision and management,
- Cost modelling,
- Compiling and supporting economic justification,
- Initiating contacts with local authorities – mayor, voivod, city authorities,
- Consulting in the aspect of the legal and fiscal structure,
- Setting up companies,
- Assisting, supporting and giving suggestions concerning special economic zones and public financing,
- Providing an overview/support regarding teleinformation services,
- Supporting the process of staff recruitment:
- Job descriptions and organisation modelling
- Reviewing and choosing local recruitment agencies
- Reviewing local remuneration levels and offering suggestions in this aspect
- Process transfer support:
- Planning
- Training
- Transfer of know-how
- Due diligence examination
- Overall project management.
