In Shared Services we can:
- Develop a business case – is it worth it?
- Find a suitable location;
- Define which processes and procedures can be moved and which need to remain at a local level;
- Manage process definition, mapping, improvement and transition;
- Help develop Service Level Agreements, Operational Level Agreements, Desk Top Procedures and KPIs;
- Hire & Train Centre staff;
- Advise on all aspects of infrastructure;
- Project management;
- Change management;
- Manage the transition from de-centralized to shared environment;
- Help with technology issues.
Roman LubaczewskiPartner Assurance and Advisory
romek.lubaczewski@pl.pwc.com
 +48 12 429 6100
Adam JamiołSenior Manager Assurance and Advisory
adam.jamiol@pl.pwc.com
+48 22 523 4720
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