Utilities and services

The transportation, telecommunication, electricity and postal services are all predominantly provided by statutory organisations established by the independent State of PNG. Presently, the government is embarking on a "privatisation program" which may eventually see these service providing organisations being owned and run by private individuals and organisations.

PwC is involved as either auditors or advisors in most entities in the services sector drawing from our vast international and local expertise.


Air transport

  • Local
Air Niugini, a State owned enterprise, provides regular air services to all main centres around the country. Its Fokker F28 and Dash 7 and 8 other aircraft flies to over 100 airstrips throughout the country and operate regular services to the 20 major urban centres of the country. Charter services are also in operation.

A number of third level airlines also operate, either in direct competition with Air Niugini or small centres not serviceable by Air Niugini.

Air transport
  • International
PNG has international airports in Port Moresby, Lae and Tabubil with Air Niugini’s Airbus 310 providing direct flight services to Sydney, Brisbane, Cairns, Honiara, Singapore and Manila. Qantas also provides flights from Sydney and Brisbane.

Land and sea transport
  • Rail

PNG does not have a rail network.
  • Road

In general roads are confined to major centres with limited inter town highways. Due to a lack of regular maintenance, some highways and most of the feeder roads have deteriorated to such an extent that they are only accessible by 4wheel drive vehicles. The smaller feeder roads which link the main roads are mostly unsealed and in the rural areas the traditional bush tracks are still the only roads available.

The main highways are:

a) The Okuk Highway (formerly Highlands Highway)
Runs from Lae through to Goroko, Mt Hagen and Madang.

b) Hiritano Highway
Runs from Port Moresby through to Kerema.

c) Magi Highway
Runs from Port Moresby through to Aroma coast.

There is no road connection between Port Moresby and the Highlands and the MOMASE region (Morobe, Madang and Sepik provinces).
  • Sea

Due to inadequacies of the road network and the expensive air services, the sea transportation remains part and parcel of the coastal and island areas.

There are scheduled passenger ship runs between Lae and the MOMASE and New Guinea Island Region. There are also scheduled passenger service between Bougainville and the New Guinea Islands.


Electricity services is provided by the Electricity Commission (ELCOM), a business enterprise of the Government. Electricity supply is 240 volts AC 50 Hz and is provided to most town centres around the country. Hydro and heavy fuel oil power plants provide the majority of electricity.

Mining and other large scale operations generate and provide their own electricity.

Some business houses have their own standby generators to counter occasional blackouts and power failures.


ISD, STD and facsimile services are provided by a state owned business enterprise, Telikom, and available in most areas. Large towns have coin or phone card operated public telephones.

The National Broadcasting Commission (NBC) a radio communication service is received by all centres around the country. Each province should supposedly have their own NBC radio station, but some have ceased operations due to lack of financial supports.

There are a number of commercial radio stations, based in Port Moresby and Lae.

Internet and e-mail services are provide by private internet service providers (ISP) and are utilised by some of the corporate bodies as a reliable and fast means of communication.

Postal Services

Postal Services are provided by a Government owned business enterprise, Post PNG, and is provided through 36 post offices throughout the country. Post PNG also provides a same day money transfer services ‘Salim Moni Kwik’ to 41 locations throughout the country.

There are also a number of private companies who provide express postal services, and their services are mostly utilised by the corporate organisations for efficient and faster service.


Water services is to all major centres, provided by a government owned enterprises. Water quality is within WHO standards in most centres.

Majority of the rural sector source their water supply from rivers, creeks, bores and rain water.