Practical Problem Solving and Decision Making

Course: Practical Problem Solving and Decision Making

For newly promoted managers and mid‑level staff with limited
management experience.

This course will give the participant increased awareness of how to:

  • Identify problems early
  • Carry out a root cause analysis
  • Generate a basis for identifying potential solutions
  • Evaluate potential solutions
  • Develop a response and measure its success by reviewing outcomes against expectations

This is an interactive programme, using examples and case studies to aid understanding. Participants will be given a sequenced framework with different tools and models to practice each step, adding to their professional skills “toolbox”, and enabling them to guide their teams through workplace problems.

Duration: 2 days

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