Professional Communication Skills

Course: Professional Communication Skills

For mid‑level staff, new managers or any professional who wishes to improve their business communication skills.

Clear communication and the ability to convey all pertinent information
in an appropriate style and format is essential for success in business. 

This course considers the importance of being able to convey messages with clarity, interpret communications from others and respond appropriately, and will equip participants with the following:

  • A clear understanding of their personal style, and how to play to their own strengths
  • Skills to manage group communications 
  • Guidelines
  • Message management tips and techniques
  • An understanding of the different platforms for communication, and the benefits and limitations of each
  • Written and verbal communication styles

Whether initiating discussions or responding to others, delegates on this course will improve their impact when communicating with individuals or groups, either verbally or through written documentation.

Duration: 2 days

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