PwC in Middle East has a vital role in the development and further advancement of the hospitality & leisure industry and of the businesses and organisations functioning in this sector. Our firm has been the trusted advisor to some of the most important local and international hospitality & leisure enterprises, as well as to relevant governmental authorities and Ministries.
We are a team of people with vast experience in a variety of projects in the hospitality & leisure industry.
Our core services include:
Our team comprises of industry professionals with many years of experience in the hotel, tourism and leisure & entertainment sector. We have an in depth understanding of the market dynamics and the changing market forces that are affecting the industry. The team is continually working with international specialists who are developing new projects, and are involved from the early stages.
We have analysed the online reputations of more than 11,000 hotels in 48 cities in Europe, the Middle East, Africa, and India. The results show that there are large differences between the cities in how guests have rated their overall performance.
The GCC hotel market is dominated by luxury, up-market establishments, however, with growing importance of emerging millennial travellers, global traveller trends have shifted dramatically.
Cyber breaches are continually in the headlines both globally and in the Middle East. They impact operations, financial performance and reputation.
The hospitality industry as a whole is remarkably resilient. Challenges and issues in running a hotel and serving the customer arise daily. Therefore, crafting solutions is very much business as usual for a General Manager (GM).