Conflict Management

Course: Conflict Management
Details:

For any professional with a need to improve their conflict management skills. 

Dealing with conflict is important for every organisation. This course will cover:

  • The meaning of conflict and conflict resolution
  • A conflict resolution framework that can be used or modified in
    different conflicts
  • Five main styles of conflict resolution
  • Strategies for dealing with anger and stress

Participants will leave this course with the skills and confidence to ensure conflicts are not left unchecked or unresolved, appropriate solutions are implemented and business operations are not impacted by ongoing conflict

Duration: 1 day

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