Attract & Retain... Training & Development: Case Study

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Training Programme for top managers of a local bank

A major local bank requested a programme targeting around 50 top managers in the bank (Heads of divisions and departments) in 4 groups of around 12 managers.

The major objectives of the programme were:
  • To support managers with their own career development and to provide appropriate training and development opportunities for them
  • To create and develop a sophisticated management culture at the bank
  • To improve the quality of cooperation between the various divisions and departments
  • To develop skills so as to ensure all managers can function effectively as motivators and coaches for their teams

Our solution approach

The program was made up of 3 consecutive modules (2 days each) held at 6 – 8 weeks' interval in the bank's premises.

The main characteristics of the programme were:

  • Needs analysis conducted with internal Steering Group, based on a staff survey
  • Tailoring training contents and learning approach
  • Materials included case studies, learning log and a participant handbook
  • High degree of interactivity in the facilitation
  • Feedback to the Executive Committee with an analysis and recommendations
  • Final evaluation review after several months to assess impact

Contacts
Bernard Dubois
Partner
Tel: +352 49 48 48 2599
 
Michiel Roumieux
Partner
Tel: +352 49 48 48 3152