PricewaterhouseCoopers IT Effectiveness services have been developed with the objective of assisting management in valuing Information Technology resources and performance, at the same time assuring that these are in line with business requirements and with law and regulations requirements.
PricewaterhouseCoopers expert team can deliver a careful analysis of the impact of IT systems on the business supporting corporate choices with reference to the organizations, processes and most appropriate technology.
Thanks to our experience, with an international team support, we deliver our knowledge through analyses and valuation of qualitative and quantitative data, drawing both from external (benchmarking, market data, etc.) and from internal sources.
In the course of our analyses we carefully consider the specific business circumstances and the reference market.
Main IT effectiveness services
| Critical issue |
What we do |
- IT does not adequately support business
- Management needs to optimize IT value for the business
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Analysis and definition of:
- IT strategy
- Organization, processes and technology
- IT function IT governance
- IT maturity
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| Critical issue |
What we do |
- Management does not correctly manage the relationship between IT costs and benefits
- Need to determine the correct level of IT costs and investments to guarantee the correct level of sustainable value
|
- Analysis of IT costs
- Cost modeling
- Benchmarking
- Cost management e optimisation
- Investments valuation
|
| Critical issue |
What we do |
- Management does not perceive the value of corporate IT projects
- Absence of methodology/approach, discipline and tools to measure performance and tangible benefits
|
- Benefits analysis
- ROI modeling
- Change management and planning
- Valuation of funding alternatives
- Support in the internal communication phase
- Training
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| Critical issue |
What we do |
- Management cannot measure IT services performance for the business
- The internal and external supply mix does not appear appropriate.
- Absence of Service Level Agreement with outsourcers
- Internal and external services are not managed on an on-going basis
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- Adequately measure the performance of IT services
- Support in business cases and service level agreement
- Advise on funding and service commercial management
- IT service provider selection
- Implementation of monitoring systems support
- Risk Management
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| Critical issue |
What we do |
- Lack of experience in evaluating IT in the event of sale of acquisition
- Valuation of scalability valuation and adequacy of IT platforms
- Need to understand costs the transaction involves
- Need for support in system integration
- Need to define and monitor costs and benefits arising from the platforms consolidation
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- Analysis and definition of IT plans and strategies
- Analysis of the most important IT projects, as to benefits, relevant costs, progress and failure risks
- Analysis of the most significant metrics, IT costs and investments
- Valuation and definition of the organization and relevant governance
- System integration and data conversion
- Analysis of the most important vendors, services and consultants
- Development of Transition Service Agreements (TSA’s), particularly in carve-out instances
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