Performance improvement consulting

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Volatility and constant change is forcing companies to adapt and react to challenges in an agile manner. To stay competitive, organizations are forced to continually improve all aspects of their business. In their performance improvement efforts organizations are seeking external point of view, help and advice but they demand real, quantifiable benefits, based on a full understanding of the wider business and commercial implications of their choices.

For the exact same reasons our clients turn to PwC when they require insight, understanding of the economic environment, deep industry knowledge and specialized experience, connected with our technical expertise, to identify, measure and close the gaps in business processes that affect their ability to sustain and create value thus creating the right environment for continuous improvement and sustainable change.

Using technology, data services and change management effectiveness skills PwC offers industry focused solutions for key client issues in the following areas:

SERVICES

ACTIVITIES

Finance

  • Performance management
  • Consolidation and management information
  • People and organization
  • Treasury and capital optimization
  • Controls optimization

Post merger integration (PMI)

  • Setup of programme office and organization, with continuous management
  • Realisation of quick wins – managing first 100 days after acquisition
  • Definition of integration strategy
  • Reorganization and business process optimization
  • Control and management of risk
  • Consolidation of IT and processes
  • Communication strategy and change management

Corporate Performance Management (CPM)

  • Positioning of CPM in organization
  • Planning, budgeting and forecasting
  • CPM tool deployment
  • Dashboards, scorecards and KPI development

Enterprise applications

  • Architecture: Rationalization of applications portfolio, including integrated systems, best-of-breed solutions, and other software implemented over the years or inherited with mergers or acquisitions
  • Selection: Facilitate an objective, fact-based process to weigh the most viable options for integrated systems (e.g. Core banking, ERP) and/or best-of-breed, point solutions
  • Implementation: Assess, design, develop, test, deploy, and support enterprise system components to meet business requirements
  • Optimization: Utilize leading industry practices to assess and redesign processes in industry specific business applications - leverage enterprise data and reporting functionality to reduce complexity and increase the value of information

Information Technology

  • Optimization of IT spending
  • Improvement of IT performance to drive bottom-line results
  • Driving out of unnecessary IT complexity
  • Leveraging sourcing options in building IT capabilities
  • Finding the best way to organize IT function to keep pace with business change
  • Managing security, risk and compliance issues related to IT

Operations

  • Supply chain effectiveness (Supply chain strategy, Supply chain risk management, Logistics and network optimization, Demand management/sales & operations planning, Procurement Warehouse and transportation management, Tax effectiveness)
  • Strategic cost management (Sustainable cost reduction and control, Business process execution, Performance management)
  • Revenue growth (Product and market deployment, Marketing effectiveness, Sales and channel effectiveness, Customer service effectiveness, Customer insight & strategy)

People and Change

  • Establishing, reviewing and taking a lead in programme management activities
  • Preparing the case for change and building commitment to it
  • Building the required culture, capability and leadership (including leadership development) programmes to make the change stick
  • Managing the HR transition, covering relocation, and reward
  • Advising on the new service delivery model, benchmarking and setting KPIs
  • Evaluating, designing and advising on the implementation of national and international reward strategies, which complement business and HR strategies including international assignment strategy
  • Pay benchmarking, job evaluation and pensions advice to organizations and to individual executives; scenario modeling and pensions due diligence in relation to mergers and acquisitions
  • Employee share plans and executive compensation
  • HR function cost and effectiveness including outsourcing and shared services advisory

Governance, Risk and Compliance

  • Reduction of cost and complexity of processes
  • Compliance to local and global regulations including Sarbanes-Oxley
  • Anti-money laundering (AML) laws
  • Privacy
  • Industry-specific laws and regulations