Austrian energy regulator - E-control, and PwC


The EU wants smart metering introduced across Europe. An EU directive requires member states to carry out an economic assessment of all the long-term costs and benefits to the market and the individual consumer, looking at which form of metering is cost-effective and which timeframe is feasible for its introduction. If the net benefit is positive smart meters must be introduced to cover at least 80% of consumers by 2020. PwC conducted the cost benefit analysis in Austria. We looked at the costs and benefits for all relevant stakeholders such as customers, network operators, suppliers but also the impact to the overall market system.


  • Development of a cost-benefit model.
  • Economic analysis for each stakeholder.
  • Assessment of available smart metering technology.
  • Definition of technical requirements for the entire market for the meters.
  • Definition of necessary data formats.
  • Assessment of the impact to the processes of network operators.


Walter Boltz, managing director of Austrian energy regulator E-control, said “The introduction of smart metering in Austria is an important step for energy clients. We expect it will help them to manage and ultimately to reduce their energy consumption. Thus we see smart metering as an important tool for the improvement of energy efficiency for small (household and SME) customers. PwC supported us with a comprehensive cost benefit analysis for the introduction of smart metering. The analysis gave the regulation authority and relevant stakeholders a clear basis for their further decisions.”