Consumerisation of IT

Employees are used to a user friendly experience with mobile devices, tablets or personal computers. According to PwC's 4th Digital IQ survey, 73% of leading companies agree that IT investments are made primarily to support growth initiatives and leverage emerging innovations such as mobile devices and social media.

What changes are IT departments making?

• Developing enterprise applications that are easier to learn, and thus improving productivity
• Developing user-friendly mobile applications
• Implementing Bring Your Own Device (BYOD) programs
• Providing alternatives to email, such as internal chat and social networking

Key technology challenges:

• Proliferation of devices with differing lifecycles
• New device configuration and management requirements
• Application development tools need to address multiple platforms
• Increased IP and data protection and network security concerns

How PwC can help:

• Providing new pricing and marketing strategies
• Developing a prioritization and implementation schedule
• Designing and implementing operational and IT strategies to manage cost and complexity without sacrificing growth
• Developing a process to ensure the right decisions are being made on an ongoing basis
• Creating a strategy to continuously monitoring the internal (organisational, operational) and external (customer, shareholder) impact