Markets and customer segments have widely varying growth rates and needs, while technology continues to expand customer solutions and channels. At the same time, global macroeconomic changes, political instability, natural disasters and resource shortages are emerging with increased magnitude and frequency. In short, the only constant is change. Amidst this volatility, companies that value agility are meeting the challenges and realizing superior performance.
The antidote to uncertainty is careful planning and “designed in” operational flexibility. Industry leaders align operations with customer needs, build dynamic capacity, partner effectively, develop cross-enterprise information transparency and manage supply chains to mitigate risk.