Getting the engine room right - The role of data quality in improving local authority performance
The last decade has seen a dramatic increase in the complexity and range of decisions that local authorities need to make to deliver services that meet desired outcomes. The introduction of Local Area Agreements (LAAs) has put local authorities firmly in the driving seat of making decisions to improve services and quality of life in their communities. In addition, the increasing focus on performance management and assessment has meant that having reliable data on which to base decisions has become a necessity.
Weexplore the critical role that appropriate and timely information plays in effective and efficient decision making and highlights the pivotal role that finance plays in facilitating access to it. There are three fundamental questions decision makers should ask themselves about the volume, accuracy and timeliness of their data to be better prepared to face the financial challenges of the next few years.
'Talking Points' is a series of opinion pieces produced by PwC's Public Sector Research Centre.
