Country focus: Canada

Welcome to the Public Centre Research Centre - Canada. This section features insightful research from Canada and similar countries on the issues and the challenges faced by public sector and government officials while providing a roadmap of the future of government. To view global publications, please choose the option "all publications" in the menu to the left.

 

Paving the way for the next generation of eservices: How the public sector can meet Canadians’ expectations

This report from the Public Sector Research Centre explores some ways in which the Canadian public sector could move forward towards constructing a roadmap for the next generation of eservices.

Citizen Compass: The next generation of eservices

Canadians looking at private sector service delivery as the benchmark are asking why governments can’t provide the same level of customer service experience as the banks or retailers. In response, governments are increasingly focusing on how they can achieve the next generation of service delivery to meet Canadians’ demands while reducing costs.

CIOs need to be ahead of the game in developing a cloud computing strategy. Find out why.

Cloud computing provides a valuable business solution to transform capabilities, deliver cost savings, gain business agility and competitive advantage. CIOs must develop a proactive strategy to leverage the benefits.

A matter of primary importance - Making the most of audit committees in primary and secondary education institutions

Across Canada, public and private school boards are facing increased pressure and scrutiny to curb financial expenditures. Complex and evolving accounting regulations along with government mandates further spurs the need to structure effective audit committees with the appropriate financial expertise.

Looking beyond short-term savings

Now is the time for governments to take a transformational approach to sustainable cost management, one that is comprehensive and bold.