Innovation & technology

Do your innovations create value for customers – or just novelty?

Innovation is moving away from pushing products out of labs towards creating value for customers. And finding out what customers value means getting closer to them. That’s why roughly a quarter of CEOs in our 15th Annual Global CEO Survey say they’re building innovation capacity in their priority markets.

 

What does it mean for your business?

Getting closer to your customers:

  • ...but how you develop it, how you sell it, how you deliver it, and what you sell with it.
  • For example, over half of CEOs in our 15th Annual Global CEO Survey are increasing the emphasis of their company’s innovation portfolio on business model innovations.

Becoming systematic about innovation:

  • Effective innovators have structures in place to encourage entrepreneurial thinking at employee level...
  • ...while having strong leadership backing and centralised support.
  • Companies are also looking to harness the power of ideas that come from outside their organisation.

The long haul:

  • Continuous innovators have a pipeline of incremental ideas as well as longer term big bets.
  • How are you creating the business of tomorrow, even as you keep your organisation lean today?

Embracing digital:

  • The complete change of operational models as a result of digitalisation is driving many forms of innovation.
  • Are you fully taking advantage of what digital means for your business?
 
 

Find out more

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Innovation heat map

View a heat map of CEO approaches to product and service development from our 15th Annual Global CEO Survey

 
Contacts
Tony Poulter
Global consulting leader
Tel: +44 (20) 7804 5814