Reputation management

The Issue

A leading global pharmaceutical company sought assistance from PwC in developing, implementing and validating a global Foreign Corrupt Practices Act (FCPA) compliance programme. The engagement was a high priority project initiated by the client’s senior management which wanted a firm with global reach, deep skill sets in commercial business practices, FCPA compliance, process improvement and internal audit capabilities.

Our Approach

PricewaterhouseCoopers Pharmaceutical and Life Sciences Advisory Services group won the work in large part due to our ability to mobilize a highly qualified global team, a strong understanding of the client’s needs and, most importantly, the ability of PwC to execute flawlessly on this critically important project. Specifically, the PwC team was cited by the client as having deep experience with large complex/global assignments, compliance and process improvement capabilities and audit/validation skills.

The engagement required PwC to develop a detailed action plan to address the recommendations made by an independent consultant with respect to the client’s FCPA compliance activities; create a robust and highly effective Project Management Office (PMO) supported by a web-based PMO tool; assist the company’s local country Compliance Officers with the implementation of the action plan; and develop and implement testing polices and procedures to assist the client in assessing compliance with such recommendations.

The Outcome

PwC coordinated the project with the client’s other critical internal initiatives related to field force effectiveness and policy harmonisation. Our unique approach leveraged our knowledge of the company’s business practices and control environment in conjunction with our core competencies of compliance programme development, process improvement and compliance auditing. PwC helped the client to build and implement a targeted and effective global compliance and risk management programme, develop and execute global audit and monitoring programmes, and execute large-scale process improvement projects.