Our client a recently appointed Head of Research & Development (R&D) engaged PwC to help continue the drive for high quality products of value being delivered by the R&D organisation. Across R&D a number of initiatives had started however these were disconnected and incomplete.
PwC were engaged to help design, construct and implement a new operating model for R&D including:
PwC appointed a team to focus on:
During construction of the new operating model, client staff took ownership of the deliverables with guidance from our consulting team. During the 2 day launch event, rising stars within the organisation trained their colleagues in the new operating model following an intensive train-the-trainer programme. In addition, leadership from across the organisation delivered key messages using innovative approaches.
By working with the client and its R&D leadership team PwC aligned expectations and increased confidence, utilising coaching to grow skills and influence behaviours at all levels throughout the business. For the client this meant ensuring they demonstrated the defined behaviours. For the R&D Leadership Team this meant getting beyond the surface and providing 1 to 1 coaching and at the same time ensuring they were aligned as a group.The outcome:
With PwC’s support the client has achieved their goal, now operating with an established and functional new R&D Operating Model. Within this the client has achieved the following benefits: