Between now and 2020, health systems will turn from reactive medicine to proactively understanding and supporting individuals in managing their own health. Many health systems say they deliver patient-centered care, but PwC’s research found only pockets in which this is evidenced. Health organisations remain too focused on their own organisations, not what’s best for the patient.
Patient-centered care takes health systems out of their comfort zones, forcing them to integrate people, technologies and organisations that are not part of their current routines.
|Mar 2010||The customisation of diagnosis, care and cure|
|Jan 2005||Creating a sustainable future|
|May 2002||A blueprint for the future|