of global communications CEOs plan to initiate either a domestic or cross-border M&A in the coming 12 months.
Communications CEOs remain confident about the next 12 months despite the world's economic challenges. They are hopeful about their company's prospects for growth, are active in the M&A space, and are focused on how to make their customers happy. What else did they tell us?
Confidence in their company's potential for revenue growth
88% of Communications CEOs are very confident or somewhat confident about the revenue growth their companies will generate over the coming year.
Mergers and acquisitions are a key agenda item
61% of Communications CEOs plan to complete a domestic or cross-border M&A in the next 12 months. This follows on an active previous 12 months where 53% of Communications CEOs said they initiated a new strategic alliance or joint venture.
Customer is king
When asked about their priorities for the next 12 months, 47% of Communications CEOs said that they are focused on improving customer service and growing their customer base. The same percentage (47%) indicated that they anticipate a major change when it comes to customer growth, retention, and loyalty strategies.
Concerned about the global economy
Fifty percent of Communications CEOs are concerned about the global economy and 53% say they expect no improvement in the economy over the next 12 months.