Interview with Preetha Reddy

Managing Director Apollo Hospitals

Healthcare as a sector is young in terms of business. It’s probably just about 30 years old; coinciding with when we at Apollo started. We’re looking at having to treat 1.2 billion people and even if the sector services just 50% of India’s population, in terms of growth it’s huge.

If we can really use predictive analytics, genetic markers, to diagnose the onset of a problem, to prevent the onset of any disease, that in my opinion, will revolutionise healthcare.

Globally, we don’t have enough manpower to really deal with the world’s healthcare problems. So, that would be a challenge and to overcome that we are increasing investments into training and development as an organisation to keep it future ready.

Training people [is] a priority for us, making them realise that high-end outcomes are really what we are going to be judged on and that people trust us and that they have to keep that trust going.

If you deliver on the promise, that’s how you build up trust.

As part of PwC's 17th Annual Global CEO Survey, we spoke with Preetha Reddy, Managing Director of Apollo Hospitals. In this short video, Preetha highlights the next big thing for the healthcare industry as the use of technology to deliver care outside of the hospital system. She also talks about talent shortages being one of the biggest challenges for the industry along with dealing with - and fulfilling - evolving consumer expectations and demands.

Inspired and guided by her father, Dr Prathap C. Reddy, the pioneer of corporatised healthcare in India, Preetha formally joined Apollo Hospitals as the Joint Managing Director in 1989 and five years later, became the Managing Director of the Group. A forerunner of integrated healthcare in Asia and globally, Apollo Hospitals’ has been in a position of strength at every touch point of the healthcare delivery chain.

Preetha was ranked in the International list of '50 Most Powerful Women in Business', by Fortune in 2010 and 2011. She was also featured in ‘The Most Powerful Women in Business’ list compiled by Fortune India in 2011. In addition, she has been regularly featured in Business Today's list of powerful business women since 2006. A founding member of the National Quality Council, an organisation which had provided the guidelines on minimum quality standards to Indian hospitals,. She is also an Executive Member on the Board of Apollo Hospitals Enterprise and a Governing Board Member of XLRI Jamshedpur.

Ms. Preetha Reddy holds a B.Sc from Stella Maris College Chennai and a Masters in Public Administration from Madras University. She also received formal training in fine arts at Kalakshetra, Chennai and was conferred the Degree of Doctor of Science (Honoris Causa) by the Tamilnadu Dr MGR Medical University, Chennai in recognition of her outstanding work in the field of healthcare. Preetha is married and has two sons.

These interviews contain the opinions and views of the CEOs interviewed, and do not necessarily represent the opinions and views of PwC.