Transaction banking is a rising star of the financial services industry, even if reorganising disparate transaction-based activities into a single business unit is a daunting prospect.
This article examines:
The untapped potential within transaction banking
The barriers to change organisations may face; and
The key questions for management looking to exploit this undervalued business area.
There are three key areas banks need to address to sustain competitive relevance in the rapidly changing transaction banking field: how to get closer to chosen customers; how to manage risk and capital; and how to keep pace with market developments.