Private banking operations: Winning back trust through transformational change
The Journal ()
Regaining the trust of private banking clients that was lost during the financial crisis would hardly seem to be the responsibility of the Chief Operations Officer (COO). And yet, on closer consideration, it becomes clear that operations have an essential role to play.
Current issue: The Journal - Brave new world: New frontiers in banking M&A
The decline in banking M&A over the past three years represents a radically changed economic and regulatory environment, and the end of previous assumptions about the banking industry models.
