As shipping companies continue to face a difficult economic environment with volatile freight rates, more stringent regulations and increased competion, one cannot overemphasize the important role that the crew on board the vessels plays in meeting the company's business objectives, executing management's strategy and delivering a high quality of service to its customers and charterers.
The successful implementation of a crew performance management system can be an invaluable tool in the hands of management to assess the performance of its officers and seafarers, align performance criteria to business strategy and objectives and to identify their training and development needs. With this in mind, we have performed a survey on the current crew performance management systems followed by shipping companies such as to draw conclusions and identify the issues and challenges faced when implementing such systems.
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Socrates Leptos-Bourgi, Global Shipping & Ports Industry Leader
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