Information Technology (IT) has become critical to the operations and competitiveness of organisations around the world. Effectiveness management of IT is under the spotlight because IT is typically among an organisation's top five expenditures, yet research reveals that an average of 10 to 25% of a company's total IT spend is wasted or used unwisely. In today's regulatory compliance environment, it's no wonder senior executives have serious, valid concerns about the risks IT poses in their organisations and the accountability of costs.
If this is your situation
- You wish to have the right IT organisation in place to support business requirements
- You recognise the need to better align IT to the business
- Your organisation needs to be better equipped in performing IT due diligence activities for mergers and acquisitions
- You are aware that regulatory issues eventually will become an IT requirement
- You need IT projects to yield appropriate results for the business
- You want to see what can be done to better source and manage your IT services
How PwC can help you
PricewaterhouseCoopers (PwC) works with you to help you align your IT resources with your business objectives and structure them to minimise key business risks.
We assist organisations in managing IT as a business. We address problems in organisations where IT is seen as a constraint on the business or where the reputation of IT is held in low regard. We also help forward looking IT organisations to adopt leading practices in IT management, quality assurance and IT governance.
We meet our clients’ issues by delivering insight based on comparative evidence and fresh, compelling options for structuring IT and taking advantage of technology.
PwC improves the effectiveness of relationships between IT, the organisation and with suppliers. We also work with you to improve the fit of services and solutions to the organisation's needs and in increasing the value of IT to the business.
Services we provide include the following:
Aligning IT to the business
- Validate conceptual design and controls surrounding people, process and technology
- Provide recommendations regarding IT governance, operations and organisation
- Advise on application and technology maturity
Managing IT cost and value
- Conduct spend analyses and benchmarking
- Assist with cost modelling
- Advise on cost management and optimisation
- Assist with the preparation of investment appraisals
Making IT projects perform
- Conduct benefits and ROI modelling
- Advise on IT Best Practices in project governance, risk and controls
- Provide recommendations to assist with envisioning and planning change
- Assist with funding and investment evaluations
- Assist with benefits tracking and benefits realisation programmes
- Provide recommendations regarding internal communications and training needs
IT Sourcing and service management
- Advise on the selection of IT service providers
- Advise on performance of IT service providers (in-house and third party)
- Assist with the measurement of IT performance
- Assist with the development of business cases and service level agreements
- Advise on funding and commercial management
- Advise on managing risk
IT transaction services due diligence
- Assist with Buy side and Sell side IT strategy planning
- Review the status of current and planned IT projects and risks of failure
- Assess IT governance organisation (including structure, reporting and management), infrastructure, staff, security and controls
- Review the targets ability to report/analyse key business metrics
- Identify critical day-one and post integration risks
- Assist with function-specific Information Technology integration and conversion (applications, infrastructure, voice and data networks, data centre)
- Advise on project management of function-specific IT infrastructure activities
- Provide advice regarding evaluation of strengths and weaknesses of potential vendors
- Assist in the definition of function-specific systems architecture
