The key objective of PwC’s “Capacity Builder” technique is to assist clients in the Investment Management Industry boost Productivity and increase Service Capacity by achieving Operational Excellence in Core Processes.
“Capacity Builder” uses Key Performance Indicators to identify where an operation is strong, where it is weak, and to develop a decisive action plan to leverage strengths and eliminate weaknesses.
“Capacity Builder” recognises that under-used resources are an expensive burden for a business. Achieving Operational Excellence can release these resources for redeployment to more productive purposes.
Aim
- To support growth in Revenue and Profit by increasing capacity without a proportionate Cost Increase
- To improve transparency and efficiency of Key Business Processes
- To promote Performance Management by achieving Best in Class Practice
- To increase Client Service Capacity without proportionate increase in Staff or Costs
- To plan and support Rational and Effective Change
- To achieve appropriate change with defined Risk Tolerances
