Advisory: OPERATIONAL EFFECTIVENESS

In today's business environment, it is harder than ever to achieve excellence in performance. While having more effective business operations than your competitors is central to enhancing shareholder value, you can only do this if your company has the right processes, systems, skills and information. As such, a corporation's management is under growing pressure to:



Operational Effectiveness (OE) provides process and performance improvement advisory services via a practical framework that enables us to assess your organisation's potential and help deliver sustainable improvement in terms of increased revenues, decreased costs, improved efficiency, control and organisational / process agility. We help our clients achieve OE in revenue and cost; operational infrastructure and change solutions in:

Process Improvement
Review business processes and systems, identify revenue leakages and costs reduction opportunities, making benchmark and recommendations for improvements

Project Management
Structured coordination and monitoring of projects using Project Office methodology and associated tools.

Asset Management
Assist clients to manage assets in specialised industries including large assets tagging initiatives and construction of asset databases.

Procurement Support Service
Review and recommend effective procurement processes and support infrastructure by conducting 1) spend analyses 2) providing tender support services 3) providing end-to-end procurement and 4) contracting process reviews.

Shared Services
Assist clients with diverse operations to plan and formulate Shared Services by consolidating and standardising repetitive, low value transactions to a centralised service centre.

Revenue Enhancement
Detect revenue leakages and provide recommendation to address leakage areas using a structured approach and associated tools.

Change Management
Assist clients in operational transformation initiatives by ensuring that people are prepared for, and committed to the change initiatives.

Human Resource Advisory
Human Resource Advisory creates value and corporate advantage for businesses through their people. We approach this from two perspectives - driving greater organisational and people performance.


Contacts
Sundara Raj
Executive Director
Kuala Lumpur
Tel: +(60) 3 21731188
Fax: 
Andrew WK Chan
Executive Director
Rashdi Ghazali
Executive Director

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