The recent environment of regulatory change has driven the need for organisations to adopt a holistic view of risk management and compliance, and recognise that a focus on processes and controls is not sufficient to drive effective behaviour. There is now a growing realisation that successful risk management outcomes depend on understanding the behaviours that have the greatest impact, and what is influencing or driving those behaviours.
Typical issues facing organisations include:
- Increased pressure on boards and senior leadership to take accountability for ensuring effective risk management practices and outcomes
- Poor insight into the drivers of employee behaviour in relation to risk management
- Risk and compliance management not being effectively embedded into the operations of the business
- Regulator-imposed requirements to which your organisation must respond and/or a desire to avoid future regulator intervention
- Increasing costs of compliance without a corresponding reduction in breaches and issues
- Recognition that typical audit approaches neglect an assessment of risk behaviour
How PwC can help you
We can provide an assessment of your organisation’s risk culture and behaviour that:
- Identifies key risk behaviour indicators
- Provides a rigorous benchmark for internal and external comparison
- Incorporates the use of existing data (eg: employee surveys, risk assessment information)
- Assists business unit leaders to improve business performance through more effective risk management
- Informs early prevention of potential issues (‘hot spots’) and detection of existing issues
- Supplements current audit approaches
- Satisfies regulator requirements
We can also help to design and implement behaviour change programs to manage identified areas of concern.
Our services include:
- Risk culture and behaviour diagnosis
- Risk behaviour benchmarking
- Regulator-related risk behaviour reviews
- Risk behaviour audit
- Behaviour change programs