Business process outsourcing (BPO) and Shared Services are now corporate bywords to promote cost competitiveness and efficiency.
The types of sourcing could vary from in-sourcing to out-sourcing; the location could be in-shore, near-shore, or off-shore depending on the ultimate intent of the project or the cost points to be realized.
How PricewaterhouseCoopers can help you
PricewaterhouseCoopers can help you throughout the outsourcing lifecycle from the strategy formulation to feasibility studies, transaction of the deal, transition to the new model, optimization and transformation, and to termination or renegotiation. All these key stages contribute in determining the overall success of the arrangement and the compliance with regulation.
Services we provide include the following:
Assess
- Sourcing strategy review
- Regulatory review
- Workload analysis
- Competitor benchmarking
- Process and controls review
- Business case development
- Procurement analysis
- Bidder identification
- Bidder selection
- Design of sale architecture
- Value/asset verification
Design and Construct
- Define and review service requirements
- Define review data management requirements
- Market research
- Tendering process and supplier selection
- Due-diligence
- Independent process/controls audit
- Contract definition
- Contract negotiation
- Shared service centre design
- Service level definition
- Define governance requirements
- Financial structuring
- Bidder contact
- Sale contract negotiation
- Maintaining competitive process
- Management of sale process
