This report reveals that the concept of embedding a compliance culture within financial services organisations is widespread, however to ensure a successful and effective compliance function a number of challenges remain. 73 institutions in Europe, Australia, Hong Kong, Japan, Canada and the US participated in this in-depth study and detailed interviews were held with senior management and group compliance officers as well as regulators and trade associations.
Protecting the Brand also considers issues such as how compliance risk is defined, the challenges to achieving compliance on a sustainable basis, the evolving role of the compliance function and how to design it for maximum effectiveness. It presents challenges to management to ensure that the compliance function contributes lasting value to business performance in a cost effective manner.
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