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Managing tomorrow's people: The future of work to 2020

    
Organisations operating in today’s world are facing some of the greatest people management challenges in the history of business: the talent crisis, an ageing workforce in the Western world, the rising demands for global worker mobility as well as the organisational and cultural issues emerging from the dramatic pace of change in the past ten years. But how will these changes impact businesses over the next decade, and what other social, economic, environmental and demographic factors will have an impact on the world of work?

A team from PricewaterhouseCoopers used scenarios methodology to think about these issues and the impact on future of people management. We also conducted a global survey of 3,000 "millennials" from the US, China and the UK who represent a generation just joining the workforce, to test their views and expectations on the future of work.

Managing tomorrow's people full report Download the full report, Managing tomorrow’s people (845kb)

Our research has uncovered a number of key themes:

  • Business models will change dramatically
  • People management will present one of the greatest business challenges
  • The role of HR will undergo fundamental change

We have mapped these themes around three possible worlds of the future, in which several key themes have emerged:

Corporate is king: The blue world


In this world:
  • Big company capitalism rules
  • Organisations continue to grow bigger
  • Individual preferences trump beliefs about social responsibility

Companies care: The green world


In this world:
  • Social responsibility dominates the corporate agenda
  • Concerns about demographic changes, climate and sustainability become the key business drivers

Small is beautiful: The orange world


In this world:
  • Companies begin to break down into collaborative networks of smaller organisations
  • Specialisation dominates the world economy

If these worlds coexist in 2020, the questions for business are: where are you now, where do you think you are heading and what do you need to do to create a change-ready, people-ready business capable of success in tomorrow’s world?.

Download the full report, Managing tomorrow’s people.





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Michael Rendell
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