To better understand the impact of offshore IT services, PwC, and IT strategist and bestselling author David Ticoll, interviewed leading Canadian companies who buy offshore services and global offshore companies who provide them.
This survey report offers an analysis of the trend of sending IT work to low cost centres in India, China, Russia, and other emerging economies, as well as Canada's role as a nearshore provider of IT services for U.S.-based companies.
Download the full PDF survey report.
(3.91 MB)
Sources and References for A Fine Balance: The Impact of Offshore IT Services on Canada's IT Landscape

(22 KB)