How to realise an agile and efficient reverse chain within the Consumer Electronics industry
The Consumer Electronics (CE) business environment is rapidly changing. Consumers are more demanding, product life cycles are shortening, globalisation is increasing, and companies are trying to realise revenue growth by industry consolidation and tapping into new sources of revenue. PwC believes that Reverse Logistics is one of the main unexplored areas for potential revenue growth.
In this report, we focus on examining the value drivers that trigger companies in setting up a reverse chain strategy and on how they embed this strategy into their processes, technology and organisation. Particular attention is paid to related tax policies and processes. Environmental challenges, customer satisfaction, cost reduction and being compliant to increasing and complex regulations are driving companies to explore Reverse Logistics as one of their strategic challenges and opportunities.
Our conclusion is clear: operational as well as tax & financial considerations must form an integral part of the reverse chain strategy to realise a “best practice” reverse chain.
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