Manager/Senior Manager, Performance Improvement

Job Title:     

Manager/Senior Manager, Performance Improvement

Focusing on: IT Effectiveness

Background
We are seeking to recruit IT professionals at manager/senior manager levels for the PricewaterhouseCoopers Performance Improvement Team within Advisory. These positions are based in our new offices in Spencer Dock, Dublin 1.

About us
PricewaterhouseCoopers provides industry-focused assurance, tax and advisory services for public and private clients. More than 140,000 people in 149 countries connect their thinking, experience and solutions to build public trust and enhance value for clients and their stakeholders.

"PricewaterhouseCoopers" refers to the network of member firms of PricewaterhouseCoopers International Ltd, each of which is a separate and independent legal entity.

The Performance Improvement Team focuses on Financial & Operational Effectiveness, and IT Effectiveness initiatives. These roles are within the IT Effectiveness group, which specialises in:

  • IT Advisory – Advising clients on IT Strategy, the alignment of IT and business processes, and IT outsourcing.
  • IT Governance – H elping clients implement good practice IT governance (structure, roles, responsibilities, policies and procedures).
  • Managing IT Cost and Value – Advice on IT Procurement, preparation of business cases and review of IT department costs.
  • IT Security and Controls – R eviewing controls against defined standards; Designing security frameworks; Performingthreat and vulnerability assessments and Security incident investigations.
  • IT Systems Selection and Implementation – Advising on the evaluation and selection of IT systems such as Finance, HR, Payroll, Client Relationship Management and Business Intelligence; Advising, supporting and guiding clients in the implementation of IT systems.
  • Data Management – helping clients to solve data quality problems; Reviewing building and validating spreadsheet models; Helping clients to create and capture value from the data resident throughout their information supply chains
  • Project Management – Managing IT /Business Projects; Performing project quality assurance roles

All of our services draw on process re-engineering of business processes and optimisation in complex or fast-changing environments.

Specific areas of responsibility:

  • Develop new business opportunities with existing and new clients
  • Develop and maintain personal networks within PwC and in the marketplace to identify new work opportunities;
  • Prepare and present proposals for new client work;
  • Manage projects to deadlines and budgets, including resourcing, budgeting, billing & delivery;
  • Manage client relationships and take responsibility for the delivery of high quality outputs for client engagements
  • Manage stakeholder expectations on an ongoing basis, both internally and externally;
  • Undertake market research covering the key market sectors/target clients for the group;
  • Draft practical thought leadership articles and publications;
  • Support business development initiatives;
  • Carry out other ad hoc support and projects
  • Participate in the management of the Performance Improvement Team.

Person Specification

Qualifications:

  • At minimum third level, ideally Masters qualification, preferably specialising in IT, information management or a related discipline
  • Qualification/certification in IT systems delivery lifecycle methodology and/or Project Management desirable

Relevant experience

  • 10 years post qualification industry or consulting experience
  • Experienced in dealing with senior management
  • Project management experience, leading small to medium size teams
  • Experienced in IT systems implementation through the full project life-cycle
  • In-depth experience in one or more of the following application areas:-
    • ERP, CRM, document and records management, case management, business intelligence, industry specific systems such as financial services, healthcare, manufacturing, supply chain
  • In-depth experience in one or more of the following IT disciplines
    • custom applications development, applications architecture, packaged systems implementation, systems integration, technical (infrastructure) architecture, infrastructure management, IT operations management, IT strategy, IT security, IT systems administration, information architecture, knowledge management
  • Experienced in the use of formal approaches and methodologies
  • Experienced in business process and systems analysis and design using automated tools
  • Experience in leading or driving major IT-driven change initiatives / programmes
  • Industry background in Financial Services, the Public Sector, Consumer Industrial Products and Services, Technology, Information, Communication and Entertainment or Big four is desirable

Competencies

  • Communications: Expresses ideas with authority and conviction. Effectively handles situations lacking agreement and consensus.
  • Excellent written and oral communication skills.
  • Strong commercial awareness
  • A sound general understanding of business organisation, processes and systems
  • A sound general understanding of business organisation, processes and systems
  • Ability to self direct and build good client relations.
  • Analytic and strategic thinking: Identifies issues through sound analysis and application of commercial acumen in all situations.
  • Innovative: Contributes, promotes, and adopts new ideas and approaches.
  • Teamwork and leadership: Creates, communicates and supports a common vision and direction.
  • Very good project management skills.
  • Industry Knowledge: Exhibits and applies in-depth knowledge and thought leadership of the trends, dynamics, and issues of a given industry.
  • Business development: understands fundamentals of sustained growth. Proactively leverages ideas, insights and relationships to generate new and incremental business.

To apply for this role, please send your CV to advisoryireland.recruitment@ie.pwc.com.

 

No Agency Calls Please.



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