A global entertainment and media company with two different
business units had a history of failed technology projects stemming
from a lack of IT processes, controls and accountability. While both
sides of the company saw technology as integral, neither business
unit was engaged in a dialogue about how to use IT to achieve
their business objectives.
PwC Advisory solution
Working with one business unit, we reviewed the efficiency of
the company’s over $1 million IT budget. The PwC Advisory
team worked closely with business leaders to identify IT needs,
prioritize IT objectives and determine the effectiveness of various
IT expenditures.
The team analyzed costs and benefits, identified cost-reduction
opportunities and established clear business priorities. This
led to the development of year-by-year operating plans with
supporting IT management processes and a comprehensive
three-year IT plan.
Because of the structure our team provided, the company was
able to assess the return on various IT investments. This structure
helped business-unit leaders reach agreement on IT priorities,
as well as assess future IT initiatives and objectives. Ultimately,
this enabled the development of a series of action plans designed
to improve the value of IT in supporting the business.
Impact on client’s business
IT spending was reduced by 27%, while the IT structure focused
on higher-impact projects that were more in line with both
corporate and divisional executive management business goals.
The project also resulted in a series of IT management processes
designed to more effectively plan, organize, manage and execute
IT spending going forward.
