How a rapidly growing aerospace and defense firm is using internal audit as a platform for improvements across the enterprise

Client’s challenge


When a 30-year old company in the aerospace and defense industry decided to launch an aggressive acquisition strategy, senior executives identified internal audit as an area that needed immediate attention. At the time, the internal audit capability existed virtually in name only — it had no formal structure, no regular reporting relationship to the board and no dedicated employees. The company’s leadership contacted PwC to discuss their concerns. It was a short meeting: the organization needed a well-defined, appropriately staffed, standard industry practices based internal audit function — and wanted PwC's assistance in establishing it.

PwC agreed to provide outsourced internal audit services while it helped the company establish the framework for an in-house capability. But as the PwC team began extending internal audit’s reach across the company’s operations, the complexity of the task became more apparent to management.

One factor complicating the challenge was the highly decentralized structure of the company: critical business processes differed across business divisions and its fragmented IT infrastructure was scattered across a large number of applications, systems and databases. Other complicating factors included the sheer number of recent acquisitions and the rapid increase in the size of the company — accompanied by a growing portfolio of risk. Within a year, the company revised its plans to establish an in-house internal audit function.

Pleased with PwC’s ability to adapt to a constantly changing business environment, as well as the value of its services relative to the cost of establishing an internal group, management asked PwC to remain on board in a co-sourcing capacity. As the relationship between PwC and the defense contractor matured, PwC helped its senior executives address an increasing number of strategic needs.

One of the most critical areas has been assisting with the implementation of Sarbanes 404, including an assessment of the company’s general computer and automated application controls. PwC is also providing government contract consulting services, including a high-priority initiative to improve corporate governance over government contract compliance.

Most recently, PwC has begun helping the company address critical issues in treasury and human resources, projects that evolved out of PwC’s support to the company’s Sarbanes 404 readiness work. In addition, PWC replaced another Big Four firm in providing tax services on an outsourced basis.

Over the course of its relationship with PwC, the company has completed a number of acquisitions, increasing its size nearly seven-fold. Today, while it has appointed a head of internal audit and hired several personnel, the company continues to look to PwC to complete approximately 75% of its internal audit plan, as well as significant assistance in managing its overall internal audit strategy.

As a result of this wide-ranging and collaborative relationship, the company’s leadership has developed a high level of confidence in the effectiveness of their internal audit function — and in their ability to obtain high quality service, whenever necessary, from a trusted business advisor.


Contacts
Dennis Bartolucci
US Internal audit services leader

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