Other investment Clusters include:
ICT Sector
IT Enabled Services (ITES)
The contact centre industry is the highest generator of employment with a solid base of international players presently operational. Activities currently revolve around Customer support, Help desk and Telemarketing campaigns.
The availability of specialised professionals such as accountants, lawyers and architects has been a catalyst to the development of the Business Process Outsourcing (BPO) segment in Mauritius Business process outsourcing opportunities exist in:
- Accounting and financial and BPO,
- Market research and analysis (e.g. Equity research, insurance underwriting and financial data mining),
- Legal BPO,
- HR outsourcing (e.g. payroll and benefits processing),
- Medical transcription,
- Architectural /Engineering design and data digitalization,
- Data processing and multimedia, among others.
Software Development
Key international players in software development are currently carrying out part of their operations in Mauritius. The country has the organizational and technical capabilities in the following areas of software development:
- Software development in major technical languages, including Oracle, dot.net and other object oriented
- Customisation of best-of-breed software solutions (ABAP, Oracle Financials etc.)
- Niche development and maintenance for specific product requirements. Our existing pool of talents is highly competitive with international university exposure and thrives on taking new challenges in the ever-changing technological world. Mauritius recognizes that skills set is a determining factor in the industry and has implemented a comprehensive on the-job training programme with the collaboration of private and public institutions
- Other content development applications
Telecommunications
The liberalisation of the Mauritian telecommunication industry has encouraged the entrance of leading players in this field. This has resulted in a dynamic growth of mobile phone and Internet users.
Telecom and broadband service providers, network equipment providers, mobile content developers can use Mauritius as a competitive business platform for the region.
ICT habitats
Recognizing that ICT companies expect simply the best in infrastructure when deciding on their localization plans; Mauritius has invested massively in the construction of intelligent ICT habitats and technology parks on the island.
This supply strategy is shared by the private sector who is now significantly investing to materialise the untapped potential of the industry in terms of state of the art office premises infrastructure and connectivity adaptable for ICT operators.
With the global forecasts of the ICT industry growth and the expected growth of the industry at a national level, Mauritius is expecting a significant boom in its ICT habitats.
Manufacturing and Light processing
Mauritius is one of the first developing economies to have embarked on the creation of an Export Processing Zone in the 1970s. The manufacturing sector has since been the driver of the country's economic development. Today, following the opening up of new areas of business activities, Mauritius is positioning itself as an ideal platform for the manufacture of various middle-range and up-market products in areas ranging from injection moulding, light processing, precision engineering to micro-electronics and micro-mechanic products.
Electronics: Mauritius offers the technical skills and expertise for surface mounted technology operations and the assembly of electronic products, namely computer components, laptops and household appliances, amongst others.
Micro-mechanics and precision mechanics: Companies in the area of micro-mechanics and precision mechanics can set up their operations for the assembly of small components and the production of minute precision-sets relating to the electronics, the connector industry, aeronautics, and defence industry.
Clock and Watch-making: The assembly and production of components and accessories for watches, such as bracelets, metallic wrist watchstraps, dial plates and synthetic sapphire amongst others can be carried out cost-effectively in Mauritius.
Precision plastics: Opportunities exist for companies wishing to set up plants in Mauritius for the manufacture or assembly of precision parts in plastic for the automotive industry, the medical industry, the military industry, consumer electronics, telecommunications, watch-making and general industrial markets.
Energy production: Due to the rising prices of fuel on the world market and our quest for a cleaner environment, Mauritius is actively promoting the production of energy from renewable resources such as wind, solar and the ocean. Furthermore, the production of green fuel such as ethanol and bio-diesel are also encouraged.
Agro-industry: With the diversification of the agricultural sector in value-added non-sugar products, Mauritius offers opportunities for horticulture, floriculture, animal husbandry and processing of fruits and vegetables such as condiments and food ingredients, spirits and beverages, dairy products, and ready-to-eat and precooked foodstuffs.
Jewellery: Mauritius has a long tradition in the manufacturing of jewellery and cutting and polishing of diamonds. The craftsmanship of the Mauritian labour is well-known in major fashion capitals of the world. Opportunities exist for manufacturing of gold and silver jewellery, whether studded or not studded with diamonds, precious and semi-precious stones, cutting and polishing of diamonds and other precious stones, manufacturing of parts, components and findings, and fancy jewellery.
Textile and Fashion
Spinning Mill
The Africa Growth and Opportunity Act (AGOA) opens up tremendous market potential for Mauritian products, more importantly wearing apparel, to access the American market quota free and duty free until the year 2015. Consequently, to satisfy market entry, the Mauritian textile and clothing industry is becoming vertically integrated. Opportunities exist for reputable spinners to set up mills in Mauritius, for the production of cotton and blended yarn as well as new products as organic yarn. Mauritius imports over 28,000 tons of cotton yarn annually.
Weaving (shirting, suiting and home furnishings), knitting and dyeing
Companies operating in Mauritius are becoming vertically integrated, in order to have control over the supply chain and be more competitive, Investment opportunities exist in weaving, knitting and dyeing.
Manufacturing value-added woven and knitted garments
At present the sector concentrates on four main categories: pullovers, T-shirts, men’s shirts and trousers, which represent over 90% of total garment production. The industry has diversified into product ranges like children’s wear, beachwear, lingerie, suits, amongst others, where there is potential for new entrants.
Testing and certifying laboratories
SGS and Bureau Veritas, two major international quality control agents, actively work with Mauritian textile companies, carrying out inspections, certifications, verifications and lab testing. An increasing number of companies are now ISO and WRAP certified.
More scope exists for the setting up of testing and certifying laboratories of international repute.
Design and fashion institutes
With globalisation, Mauritius is rapidly building up its capacity in design and fashion in order to move in the upper market segment of the supply chain. Mauritius is thus embarking on a major fashion and design strategy, with the objective of placing Mauritius on the global map as a centre for fashion and design in this part of the world which will cater both for international students and local students. Mauritius is encouraging institutes of international repute to set up in the country.
Manufacture of accessories like belts, handbags, fashion jewellery, watchstrap and footwear
Mauritius aims to attract more industries from the high-end of the supply chain to set up in the country. There are presently a few companies operating in Mauritius which are in the manufacture of textile accessories which produce for brand names.
Service industries to the sector, including agents, intermediaries, and vendor representations (machinery, equipment and raw materials)
By being the textile and clothing hub in this part of the world, service industries are being encouraged to establish themselves in Mauritius to meet the needs of companies locally and in the region.
Setting-up buying offices
Mauritius has gained a good reputation worldwide as a manufacturer of branded products. A number of prestigious companies have located their buying offices in the country to source apparel from Mauritius and from the region.
Manufacture of garment accessories such as thread, buttons, zippers, lace, beads and sequins
Scope exists in Mauritius to manufacture garment accessories such as thread, buttons, zippers, lace, beads and sequins. The target market will be the local manufacturers in the apparel sector as well as companies operating in the region and on the international arena.
Technical textile
With an annual growth rate of 4% for technical textile on the world market, Mauritius, with its long experience in the textile and clothing sector, endeavours to attract companies to set up in Mauritius for the production of technical textile.
Logistics and Distributions
Investment opportunities are present at different levels in the Freeport:
- As an investor a Third-party Freeport developer can invest in Freeport and logistics infrastructures which are to be rented to Freeport operators.
- A Private developer can invest in logistics infrastructures and manage its own infrastructures for their own authorised Freeport activities.
- However a Freeport operator can start Freeport activities in a wide range of authorised export-oriented Freeport activities:
- Warehousing and storage
- Breaking bulk
- Sorting, grading, cleaning and mixing
- Labelling, packing & repackaging
- Light assembly and minor processing
- Ship building, repair and maintenance of ships and aircrafts
- Storage, maintenance and repair of empty containers
- Quality control and inspection services
- Export- and re-export-oriented airport and seaport based activities
- Freight forwarding services for export oriented businesses
Seafood & Marine Industry
The Seafood Sector
The Mauritius seafood sector is more buoyant than ever and has the ideal conditions to attract further investments. This sector has already attracted international seafood players from countries like Spain, Malaysia, Japan, USA, Sri Lanka and France. Other seafood operators have also expressed a keen to invest in the Mauritius seafood hub. For the year 2006, over MRU one billion is expected compared to MRU525 million in 2005.
The strategy of the seafood hub is focused on the development of value added fisheries and seafood related sectors. In line with this strategy, investment opportunities in the following areas are encouraged.
Fishing vessels registered in Mauritius can operate in the Exclusive Economic Zone (EEZ) of Mauritius that extends widely over a surface area of 1.9 million km2 in the Indian Ocean. A recent study has revealed that 23% of the global annual tuna catch comes from the Indian Ocean. The fishing agreement signed with Seychelles also allows Mauritian flagged vessels to fish in the Seychelles’ waters.
The port and Freeport offer all the logistics services, infrastructure facilities and one-stop-shop services to ensure the rapid transhipment of fish in Mauritius. Mauritius has the right environment to attract additional fishing vessels to call at the Mauritian port. In fact, today, a number of foreign long liners operating in the South West Indian Ocean region are using Mauritius as their transhipment hub.
- Seafood processing activities
With the ever increasing demand of quality fish products in the world, investment opportunities exist in the processing of value-added seafood in Mauritius that offers the right infrastructural environment and preferential market access on the EU and US markets. Investment opportunities exist in fish processing activities such as filleting, packaging, canning, vacuum packing and production for ready-to-eat meals.
New opportunities exist in the field of aquaculture for international investors. A master plan on aquaculture has identified potential fish breeding sites around the island. Tropical water seafood products can be farmed both inland and in the Mauritian lagoon.
With the growth of the Mauritian Seafood Hub, investment opportunities exist in the provision of ancillary services including ship chandling, bunkering, vessel husbandry, ship agency, ship building and repair and net assembly and repair.
Value Proposition
The modern and efficient port infrastructure, readily available Freeport facilities for seafood storage and processing, an investment-friendly environment, competitive services to marine-related activities and fiscal advantages make Mauritius the ideal platform in the Indian Ocean for investment in the seafood sector.
Competitive and business advantages
Investors who set up business operations in the marine sector will benefit from the following competitive and business advantages:
- Modern cold and dry goods warehouses of 130,000m2
- World class logistics platform in accordance with EU standards and aligned on HACCP system
- Concessionary port handling charges for goods destined for re-export for Freeport companies
- Competitive fish licensing and registration fees
- Ship building and ship repair services of international standard
- Quality repair and assembly facilities for tuna purse seine nets
- Competitive policy towards the delivery of fishing licences and vessel registration
- Professional ship agency and logistics services
- Presence of all major petroleum companies for bunkering services
- Excellent ancillary seafood-related services at competitive rates
- Possibility for foreigners to become permanent residents of Mauritius and acquire immovable property.
Mauritius Freeport
The Mauritius Freeport is a duty-free logistics, distribution and marketing hub for the region. Logistics and warehousing facilities are readily available for the transhipment, storage, processing and export of seafood products. Seafood companies operating in the Freeport will also benefit from the following advantages:
- Duty-free entry of all machinery, equipment and materials imported into a Freeport zone for exclusive use in the Freeport
- Duty-free import of all goods destined for re-export
- 50% reduced port handling charges for all goods destined for re-export
- Opportunity to sell up to 20% of annual turnover in terms of value of goods on the local market
Fishing Agreements
Mauritius has fishing agreements with the EU and the Federation of Japan Tuna Fisheries Cooperative Associations, under which the EU and Japanese vessels are licensed to fish in its EEZ. Mauritius also has bilateral agreements which allow Mauritian flagged fishing vessels to fish in the Seychelles and Mozambique waters. An agreement with Madagascar is also being drafted.
Preferential Market Access
As a signatory member of the Cotonou Agreement, Mauritius is allowed to enter the EU market duty-free and quota-free by satisfying the required criteria and rules of origin. Mauritius also benefits from preferential market access in the USA under the Generalised System of Preferences (GSP) and the Africa Growth & Opportunity Act (AGOA).
Government One-Stop-Shop Service
The seafood industry has a dedicated government one-stop-shop service within the port to ensure seamless import and export clearances. This one-stop-service includes the services of the Ministry of Agro Industry and Fisheries, Ministry of Health and Quality of Life, the Department of Veterinary Services, the Passport and Immigration Office and the Customs and Excise Department.
Availability of competitive and skilled labour force
The Fisheries Training and Extension Centre (FiTEC) has been established to cater for the various training needs of small-scale fishers. Fishers are encouraged to move to new fishery areas off lagoon and in the high seas. Courses offered include bank fishery, tuna fishery and aquaculture.
Shipping and air connections
The main shipping lines such as Maersk, CGM, CMA, MSC, Evergreen and Mitsui operating in the region have chosen Mauritius as their main port of call. Extensive reefer container services are available for the re-export of frozen fish. Also, a regular reefer service from the Seychelles ensures the supply of frozen tuna to Princes Tuna and to other tuna processing companies operating in Mauritius.
Daily air connections to major European, African and Asian cities are available to export fresh and chilled seafood products.
Land-based Oceanic Industry
A Unique Business Venture in a Pristine Location
Mauritius is ideally positioned to exploit the deep sea water currents that circle the globe, moving massive undercurrents of 2,500-year-old sea water of the highest purity, free of pollutants, rich in important minerals and nutrients and with medicinal, pharmaceutical and therapeutic properties.
The concept of exploiting the deep-sea currents of the Indian Ocean originated from the Mauritius Research Council. This concept is today viewed as a potential emerging sector of the economy capable of generating investment and jobs in desalinated water bottling, aquaculture, air conditioning, cosmetics, thalassotherapy and healthcare products.
In line with the objective of Government to accelerate the implementation of this project, the Mauritius Land-Based Oceanic Park Ltd, a private state-owned company, responsible for extracting the five-century old pure deep sea ocean water and developing the park that will shelter this industry, has been set up.
Uniqueness of the Deep Sea Water
Recent scientific analysis of the physical, chemical and biological characteristics of the deep (1,000m) water off the coast of Mauritius, has established that the water is very pure, rich in mineral and of high nutrient content as well as being cold (6° C). Carbon dating techniques show that the water is about 5 centuries old, which explains its purity and freedom from surface pollution. These unique properties allow a multitude of business opportunities to bring about value from the water of the deep Indian Ocean.
Investment Opportunities and Potential Applications of the Mauritian Deep Sea Water
Carbon dating techniques show that the water is about five-centuries-old, which explains why it is pure and free from surface pollution. These unique properties allow a multitude of business opportunities to bring about value from the water of the deep Indian Ocean:
Desalinated Mineral Water
By far, this is the most lucrative business venture. Through reverse osmosis, selected salts are removed from the deep water, leaving behind mineral water of the purest quality that is in high demand in Japan.
Aquaculture
The high degree of purity, the nutrient content and the adjustable temperature of the deep-sea water make it ideal for high-value aquaculture.
Pearl Culture
Pearl of the highest quality can be cultured in a controlled deep-seawater environment.
Thalassotherapy
The healing and therapeutic attributes of deep-sea water have been known for centuries. Being a prime tourist destination, Mauritius is ideally located to exploit this unique quality of our deep-sea water.
Pharmaceuticals and Cosmetics
The presence of special chemical elements in the deep-sea water is an important source of natural ingredients for the development of pharmaceutical products. Also, the characteristics of the deep-sea water provide an ideal environment for the growth of particular species of seaweeds which constitute important raw materials for biomedical and cosmetic products.
Aquarium products
High-end products for ornamental aquariums, such as seahorses and sea snails, which are normally difficult to cultivate outside oceanic conditions, have been shown to constitute thriving businesses when carried out in a deep-ocean water condition.
Renewable Energy for Air-Conditioning
The coldness of the deep-sea water is ideally suited to replace the electrical chillers in conventional air-conditioning systems. This could lead to as much as 40% savings in the electricity bills of most hotels and coastal buildings in Mauritius.
The Mauritius Knowledge Industry
Mauritius has over the years positioned itself at the forefront in the knowledge industry. The high literacy rate averaging 88% strongly indicates the progression margin of the country in the knowledge business. Mauritius is now going global and firmly intends to become a centre of excellence and the leading education provider in the region.
Recent changes in legislations to provide a more conducive business environment and openness for non-citizens to work and live in Mauritius is expected to boost up demand for private education in the country. The new business environment caters for the delivery of an occupation permit to investors and professionals in the shortest delay, attracts retired non-citizens to live in Mauritius, and invites wealthy people from around the world to acquire luxurious villas under the Integrated Resorts Scheme. Added to the local supply is the strategic location of Mauritius as a gateway for the provision of education to the region.
There have been growing interests from overseas students to acquire education in Mauritius. The University of Mauritius is presently accommodating students from several regions of the African continent, India, Seychelles and a few from Europe.
The education sector has experienced tremendous growth since the past few years. Currently some 422 programs, ranging from certificates to PhDs, are being run both by public funded and private/overseas institutions. Conscious of the global increasing demand for education (Tertiary education sector to grow from 2.5 million students securing education outside their home countries to 7.5 million by 2025 – UNESCO) and an existing market estimated to be around US$ 30 Billion (UNESCO), the Government has developed an adapted National Policy Framework for facilitating investment in the education sector.
Centre of Excellence
Government is continuously strategizing to transform Mauritius into a centre of excellence and gateway for education to the world as the country opens itself for development in priority fields of study by encouraging:-
Exports of Knowledge based services;
- Increased level of personalization through the use of blended learning;
- Distance Education;
- Research and Development;
- Development of new curriculum;
- Human Resource Development Support;
- E-Learning;
- A deeper understanding within the sector of methods of addressing student learning needs;
- Collaboration and sharing of good practice and so enhance the standard of teaching throughout the sector.
Investment Opportunities
Opportunities exist for investment, but not limited to, in the following:
- Universities and Post Secondary Institutions
Mauritius runs high quality courses with a high standard of living at cheaper costs than other education destinations. Opportunities exist in Mauritius for the setting up of independent private universities (Greenfield Investments), branch universities and offshore campuses.
Tertiary education in Mauritius is regulated by the Tertiary Education Commission. Any investor willing to set up a university or post secondary institution in Mauritius is required to register with the TEC.
- Vocational and Technical Education
There are interesting opportunities for the setting up of vocational and technical centres to provide quality training and education in areas which include:-
- Agriculture;
- Jewellery (Design & Making);
- Building Construction (Masonry);
- Hotel and Tourism (Culinary, Pastry, Room Service, Waiter, etc…);
- Engineering (Air-conditioning, Refrigeration, Automotive Industry, Electrical & Electronics, Metal Work, etc…);
- Printing;
- Textile;
- Wood Works.
- Secondary and Primary Education
As Mauritius opens to the world, opportunities also exist to set up private secondary and primary mediums to cater for the needs of the children of expatriates working in the country. Mauritius is a country open for investment and with the country hoping to attract more and more investors, professionals and retired non-citizens, investment in the private secondary and primary education sector represents a glorious opportunity for players in the knowledge industry.
Globally recognised for its pleasant, peaceful and safe business and living environment, Mauritius is a preferred destination for the organization of training programmes. As a destination people would dream to visit at least once in a lifetime, setting up of training centres for overseas training, targeting employees and interested individuals, makes it an opportunity for both learning and enjoyment at the same time. Mauritius ever-growing air access and links with all corners of the world are definitely opportunities that should be capitalized by training providers. There exist avenues for the setting up of corporate training centres.
Media and Digital Entertainment
With the current expansion of the film industry, Mauritius envisions becoming a regional Media and Digital Entertainment hub.
The island has interesting assets to attract industry players including varied scenery ranging from the idyllic sun and sea spots to luxuriant greens, a cosmopolitan and ethnically diverse population and an increasing number of professional cast and crew.
Mauritius is positioned to attract all investments in the industry.
Specific opportunities have also been structured in the following areas:
- setting up of studios and processing laboratories
- provision of industry specific goods such as high quality and sophisticated equipment needed for filmmaking
- provision of industry specific services such as the development of specific locations for shootings and training of artists and technicians
The Health Services and Wellness Industry
Mauritius has, over the years, built its reputation as a centre “par excellence” for medical treatment and wellness activities. The developments taking place in the healthcare and wellness industry are rapid, sustained and very encouraging.
The healthcare sector at a glance:
- A well-developed network of private clinics and speciality centres providing healthcare facilities and treatment in different speciality areas
- Modern medical and diagnostic centres and laboratories providing various diagnostic, healthcare and ancillary support services to clinics, medical practitioners and patients
- A pool of bilingual healthcare professionals
- Tertiary educational institutions offering undergraduate and postgraduate programmes in medicine, dentistry, health sciences and nursing.
With its world class hotel infrastructure and amenities, the island offers attractive and integrated packages combining healthcare, wellness and leisure at very competitive rates. Visiting Mauritius as a medical tourist is a unique opportunity to enjoy a package combining a tropical vacation, medical treatment, some elective cosmetic surgery or dentistry and a rejuvenating wellness treatment.
Mauritius has a positive track record in delivering treatment to foreign patients coming from various countries. Likewise, an increasing number of tourists visit Mauritius to enjoy soothing and rejuvenating wellness treatments in its extremely peaceful and beautiful environment.
Multi-speciality hospitals and speciality centres
Mauritius offers interesting investment opportunities for the setting up of multi-speciality hospitals and speciality centres (centres of excellence) to provide medical facilities and treatment to local and foreign patients in various speciality areas.
Plastic, reconstructive and cosmetic surgery clinics
Visiting Mauritius as a medical tourist is a unique opportunity to enjoy a tropical vacation together with some elective cosmetic surgery. There are investment opportunities for the setting up of plastic and cosmetic surgery clinics providing a comprehensive range of surgical and non surgical procedures such as abdominoplasty, blepharoplasty, mammoplasty, mastopexy, rhinoplasty, otoplasty, lipoplasty, mesotherapy and botox injection, amongst others.
Medical laboratories and diagnostic centres
An increasing number of tourists and travellers optimise their trips and vacations to Mauritius to have health screenings and check–ups in diagnostic centres. In this perspective, strategic opportunities exist for modern medical laboratories and diagnostic centres to be based in Mauritius with a view to offering diagnostic services to patients, using cutting-edge technologies. Areas of opportunities include pathology, microbiology, fertility, in vitro fertilisation, diagnostic radiology and imaging.
Dental clinics and laboratories
Opportunities are also available for the setting up of dental clinics to cater for specialised dental treatment and facilities in areas which include dental diagnostics and check up, cosmetic dentistry, endodontics, paediatric dentistry, periodontics, prosthetic dentistry, orthodontics, oral and maxillofacial surgery and preventive dentistry, amongst others.
Mauritius also offers interesting investment openings to institute modern dental laboratories for the fabrication of crowns, bridges, dental implants, dentures, orthodontic appliances and other dental accessories.
Convalescence centres and pain clinics
Mauritius has an exotic climate and a tropical sun shining all year round. The island’s peace and tranquillity provides an environment conducive to healing and therefore there are excellent investment opportunities to establish rehabilitation and convalescence centres.
An increasing number of people in the world suffer from acute and chronic conditions like back pain, neck pain, muscle sprains, ligament and sport injuries, arthritis, joint problems, spinal nerve problems, neuralgia and other unexplained conditions. In this respect, there are opportunities for the setting up of pain clinics to provide diagnostics and treatment to patients suffering from acute and chronic pain complaints.
Telemedicine and Teleradiology
With its well developed telecommunications infrastructure in terms of SAFE fibre optic connectivity and its mature ICT industry, Mauritius is well positioned to attract leading players in the field of telemedicine and teleradiology. Furthermore, the bilingual pool of Mauritian healthcare and IT professionals makes it easier to service both French and English speaking countries.
There is an immense investment scope to put up modern telemedicine centres to provide consultative, preventive, diagnostic, therapeutic, rehabilitative and follow-up services to patients as well as to conduct online patient education. Likewise, there are also opportunities to set up teleradiology centres and provide advanced diagnostic services.
Health resorts and wellness centres
The extremely beautiful, landscaped and green environment of Mauritius makes it an attractive destination for the establishment of health resorts to provide a unique combination of luxury accommodation, wellness and holistic care activities such as stress control, weight control and reduction, dietary control, body and beauty treatment, aromatherapy, toxin and lymphatic drainage, massage, nature cure, ayurvedic cure, yoga and meditation, amongst others.
Mauritius is reputed for its health and wellness spas. With the emergence of the land-based oceanic industry, the island is well positioned to exploit century old deep-sea water currents flowing 1000 meters below the surface of the sea. The healing and therapeutic attributes of deep-sea water have been known for centuries. This unique feature makes Mauritius very attractive for spas and other activities related to hydrotherapy and thalassotherapy.
Luxury homes
Mauritius welcomes non-citizen retirees to stay on a permanent basis on the condition that they provide evidence of sufficient funds (US$ 40, 000 per year). This is thus an avenue for investing in luxury old age homes to cater for non-citizen retirees coming from other countries.
Allied health services
The area of allied health services hands new opportunities to invest in the creation of back office and BPO centres to carry out a wide range of allied health activities including medical transcription, translation of medical documents, processing of health insurance claims and health-related BPO, amongst others.
