Performance Improvement and Cost Control: Print Services

Growth, mergers, divestitures, changing business requirements, increased cost demands, strained vendor relationships and a variety of other factors have resulted in the need for payers to consider consolidating print services.

How we can help you

PricewaterhouseCoopers can tailor its pragmatic, business-driven approach for print services consolidation to address a payer's unique business and market needs. We can:

  • Conduct an initial business needs assessment based on interviews with key stakeholders.
  • Identify high-level criteria (business strategy/value drivers, vendor relationships, technical standards, cost limitations and risk considerations) to define and qualify potential solutions.
  • Develop a business case to frame and present the value proposition of proposed alternative solutions. This task includes benefit and risk analysis of the service, financial and technology components.
  • Develop a request for proposal and submit to new and current vendors to gather up-to-date information on their operational capabilities, pricing and print-specific technology.
  • Facilitate the respondent evaluations, including any formal question-and-answer session between your organization and the vendors, and incorporate the results into the analysis documents.
  • Summarize the analysis for the service/operations, technology and financial components into a final business case so that your executive team can make an informed decision.
  • Facilitate increasingly focused discussions that position you for contract negotiation and implementation planning. These discussions should result in a clear view of alternative internal and external solutions and steps needed to implement them successfully.

Contacts
Paul Veronneau
US healthcare payer advisory leader
Tel: +1 (860) 241 7568
Bob Sands
US healthcare payer assurance leader
Tel: +1 (267) 330 2130
Sherrie Winokur
US healthcare payer tax leader
Tel: +1 (678) 419 1172

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