This sector is currently experiencing a significant change
related to convergence and the review of service offerings.
A number of companies these days are emphasizing the
word “communication”, and do not regard themselves as
only a telco or cable company anymore. This brings a
number of challenges and more intense competition, and
pressure on margins and profitability. Therefore, it is not
surprising that the most common words we are hearing are
“cost reduction” and “customer growth”.
We are witnessing the establishment of the third mobile
operator in the Slovak market and the first signs of the
impact it has on the arena of “communication” companies in
regard to innovative products, quality of service, but more
importantly “time to market”.
Last but not least is the topic of regulation, which is still
a major issue. We have just recently seen the result of
the efforts of Viviane Reding the European Commission
member responsible for Information Society and Media
supported by the European Parliament Committee on
Internal Market and Consumer Protection in regard to
roaming charges.
Main Industry Issues
- Proper and successful market and product strategies
- How to adjust to the world of “convergence”?
- How to internally manage the change?
- How to handle so many internal projects at the same time?
- How do we optimize and reduce our cost structure?
- What can we do to serve our customers better? Are we a
customer-centric organization?
- Do we have all the necessary customer and product
profitability information?
- How do we make our offerings even more attractive for our
current customers?
- What should our technology investment priorities be?
- How do we improve our staff learning and education
programmes?
We can assist with
- Strategic consultancy
- Supporting you with our project management capabilities
- Providing cost-structure reviews and optimization
- Profitability reviews
- Working capital reviews and optimization
- Reviewing and improving customer service
- Euro conversion projects
- Advice on various accounting and tax issues and
treatments
- Regulation issues
- Dispute resolution
- Audit services
- Your merger and acquisition plans
- Revenue assurance
