Coaching is a developmental partnership based on shared responsibility between coaches and coachees. It's designed to promote and support the individuals' professional development and personal achievement.
Our goal is to create a coaching culture, whereby coaching is an integral part of all working relationships throughout the organization. Reaching out, sharing experiences, and taking advantage of every coachable moment is a strongly encouraged part of the culture here. It's the best way to provide meaningful feedback to colleagues and ensure all our success.
Formal Coaching
Formal coaching is done with a single coach to whom you've been assigned. This coach will work with you on your career development. Ideally, it's someone you can trust to look out for you and help you. It could be help on a technical issue, a client service issue or even a personal issue.
The firm presents many challenging opportunities — to take on new responsibilities. Coaching helps people to feel comfortable in taking on those challenges and to stretch and grow the right way.
Informal Coaching
A coaching culture goes beyond formal relationships. It's about how we interact with each other every day. Everyone at PricewaterhouseCoopers is both a coach and a coachee.
Informal coaching is day after day, all the time. As you start to build your network within the firm, you are encouraged to seek out new coaches to help you work through a problem or achieve their goals.
You might have ten informal coaches. It may be something as simple as who you ask for advice. It could be anyone: someone more experienced who's been through what you're going through before, or a peer whose advice you trust.
As people coach, and accept being coached, they're able to really appreciate the amount of time and emphasis that everybody within the firm spends on each other. It's an important demonstration of the firm's commitment to people's long-term professional and personal growth.
Partner Connectivity
The firm is also taking steps to create a stronger bridge between staff and partners. To ensure that we're listening and responding to the full spectrum of people's needs, Relationship Partners — either a partner or a managing director — reach out to each staff member. The purpose is to get to know each individual as a person and to help them better connect with the firm. We want to build communication between our staff and the firm's leaders to benefit both our people and the firm.
