Neil Kaufman is director and the US financial services lead for Business Continuity Management (BCM). He has over 21 years of management consulting, operational and crisis communications experience. Neil’s responsibilities include the creation of standards and training materials, as well as managing and participating in planning engagements. He has developed and implemented programmes for various clients during times of severe crisis. Neil is a frequent speaker at educational seminars like RIMS and the AICPA. He has published articles on business continuity planning solutions and concepts, and their real world applications. Neil received a B.A. in liberal arts from Clark University and an MBA in finance from DePaul University. He is a Certified Business Continuity Professional (CBCP).