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(973) 236 5022

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Maxim Duprat

Max Duprat is a Director in the Pharmaceutical & Life Sciences Practice and leads the Life Sciences Customer Interaction Management solution offering. With over 17 years of management and consulting experience, Max has extensive knowledge working with clients in the areas of customer experience management, commercial operations, e-marketing, data analytics, process improvement, and customer interaction program development. Most recently, his work in the pharmaceutical industry has been focused on the integration of the digital channel to the broader customer interaction strategy which included the development of social media monitoring programs, establishing an approach to digital standards and formulating an enterprise level social media framework.